30 Day Guarantee and Returns Policy
Any exceptions to this policy will be stated on the individual item's description page.
- Within 30 days of receipt of your order, you may return any item in new condition, with its original packaging and any accessories for a full product refund.
- We do not refund any shipping charges. Items that are used, not in original packaging or otherwise not in new, sellable condition are subject to a minimum 15 percent (15%) restocking fee.
- Do not attempt to disassemble any items. Attempts to change the appearance or function of any item you purchased from us will void the warranty and your right to return the product for a full refund.
- All the exchanges and refunds will be processed within 2 weeks from the moment we receive all the item(s) back.
- All returns require an RMA #. To obtain an RMA # contact us by clicking HERE. Please include your name, order number, and a brief message describing why you are submitting a return request.
- If an item is found to be defective it is eligible for exchange only. We cannot give refunds on defective merchandise.
- Customers are responsible for paying all shipping charges to return an item to us. We will cover the cost of shipping replacement merchandise back to the customer unless it is for an international order.